Your Unique Experience

We ask that you arrive 30-minutes prior to your scheduled spa appointment time or 15-minutes prior for the salon. Please keep in mind that arriving late for a service may determine the length of your treatment, as your service will end as scheduled so that the next guest may begin on time. All prices are subject to change without notice. The Spa at Palms is a non-smoking facility. Guests are required to be 18 years of age for admittance.

The Spa is located on the Casino Level (1st floor) near Serrano Vista Café.  We’re between East Parking Garage and the Soak Pool entrance.

AMENITIES

Enjoy unlimited access when you book any service of $100 or more.

Co-Ed Serenity Lounge • Men’s & Women’s Steam Rooms • Men’s & Women’s Locker Rooms • Men’s & Women’s Dry Saunas • Men’s & Women’s Relaxation Lounges • Hot Tub • Pool Access

THE SOUND OF SILENCE

To preserve an ambiance of peace and tranquility, The Spa at Palms is a cell phone free environment. Kindly turn off all cell phones prior to entering the spa. We ask that you speak quietly throughout the spa, particularly in waiting areas and in treatment corridors.

NON-HOTEL GUESTS

Non-hotel guests must purchase a minimum spa service of 50-minutes in duration or purchase a day pass for access to the whirlpool, eucalyptus steam room and dry sauna facilities.

PERSONAL BELONGINGS

We provide lockers for your belongings. We are not responsible for lost or damaged items. Please do not wear your jewelry to the spa. We cannot accommodate luggage.

CANCELLATIONS

Cancellations and changes must be made 4 hours prior to your appointment to avoid being charged in full. For package cancellations we require 24-hour notice. Missed appointments will be charged the full amount of all reserved treatments.

SERVICE CHARGE

A 20% service charge will be added to the price of your service(s) for your convenience. Additional gratuities are a matter of personal discretion, and should reflect your satisfaction with our services.